YES! We offer shipping nationwide (excluding PO Boxes).

RURAL SHIPPING.

Please allow a further two days for rural delivery (meaning that in total it can take up to 4 days for rural delivery).

NZ Couriers state that rural service is a non-signature service and no delivery to properties further than 50m from the road.

If you are sending to a rural address please ensure you select the correct courier fee on the shipping page. If you are unsure whether the address you are sending to is rural or not, please check the rural address checker here.

If the incorrect courier fee is selected, your order will not be dispatched until the correct fee is paid.

TRACKING.

All parcels are allocated a tracking number. Tracking details are sent directly to your email address once your parcel is collected from our premises. We book all couriers for collection by 9.30am on your chosen day of dispatch. Your link will not activate until the courier has collected your parcel, which is between 11am-4pm.

LOST, STOLEN OR DAMAGED PARCELS.

As we use third party services (NZ Couriers and occasionally Uber Delivery) to deliver your orders, once your parcel leaves our premises, we do not take responsibility for lost or stolen parcels and parcels damaged in transit.

We highly recommend that someone is home to receive the parcel or that you add a delivery note which states a safe place to leave the parcel. We take care to package your products in protective packaging but we cannot control any damage that can occur in transit.

We cannot provide a refund for lost, stolen or damaged parcels.

DELIVERY TIMEFRAMES.

NZ Couriers aim for overnight service but sometimes take up to 2-3 business days. The date that you select on the shipping calendar is the date your order will be shipped.

Deliveries to the South Island have a two day delivery target. South Island overnight delivery is available for an extra cost.

Rural deliveries take up to an extra two days on top of our standard delivery timeframe.

Once your parcel is collected from our premises, we do not have any control over delivery delays and cannot provide refunds for late deliveries. We highly recommend you choose an earlier date if you are worried about delays.

We now ship to Australia!

There are two shipping options available:

• Economy tracked (3-10 working days) for $30NZD or
• International Courier (2-6 working days) for $51NZD

All items shipped to Australia are heat sealed individually to maintain freshness. This includes our loaded brownies & blondies.

SHIPPING COSTS.

Nationwide shipping fees are as below:

• North Island Standard $9.99 1-2 days
• North Island Rural $15.99
• South Island Standard 2 Day inter island $14.99
• South Island Rural $19.99
• Wellington Region $8.50 1-2 days
• Wellington Rural $15.99
• Wellington Saturday Courier $18.50

Shipping fees to Australia are as below:

• Economy tracked (3-10 working days) for $30NZD
• International Courier (2-6 working days) for $51NZD.

All parcels are allocated a tracking number. Tracking details are sent directly to your email address once your parcel is collected from our premises. We book all couriers for collection by 9.30am on your chosen day of dispatch. Your link will not activate until the courier has collected your parcel, which is between 11am-4pm.

YES! We are located in Porirua, Wellington, and offer contactless pick-up and delivery.

Delivery is available within a 30km radius of Porirua. Delivery fee is generated at checkout. Your order will be delivered by 12pm on your chosen date.

We highly recommend that someone is home to receive the parcel or that you add a delivery note which states a safe place for us to leave the parcel.

Pick-up is from Ascot Park in Porirua. Pick-up is available Tuesday through to Sunday from 10am - 6pm.

We are open for local pickup and delivery Tuesday - Sunday.

Our pickup time slots run from 10am-6pm.

Local deliveries are completed by 12pm.

Shipping days are Tuesday - Friday.

Let us know ASAP if you have entered your address incorrectly and we will do our best to change it before the couriers collect.

If your parcel has already been collected and you have already received a tracking number, you will need to contact NZ Couriers direct via your tracking link.

Not yet! But we are currently testing vegan & gluten free brownie recipe options to release.