• The date you select for courier shipping is the date your order will be SENT.

• If you need your order by a certain date, we recommend ordering in advance and allowing 1-2 business days for standard delivery.

• Our courier days are TUES-FRI. If you select a day outside of our courier days (e.g. weekend), your order will be shipped on the following Tuesday.

• We book all couriers for collection by 9.30am on your chosen day of dispatch. Tracking details are sent directly to your email address once your parcel is collected. Your link will not activate until the courier has collected your parcel, between 11am-5pm.

If you are sending to a rural address please ensure you select the correct courier fee on the shipping page. If you are unsure whether the address you are sending to is rural or not, please check the rural address checker here.

If the incorrect courier fee is selected, your order will not be dispatched until the correct fee is paid.

Please allow a further two days for rural delivery.

NZ Couriers advise that rural service is a non-signature service and no delivery will be attempted to properties further than 50m from the road.